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Referral Process

What happens to a patient once they have been referred to the Day Hospice?

On receipt of a referral, a Key Worker is allocated from the Hospice team. The Key Worker will contact you within three days and is responsible for co-ordinating your care. This Key Worker may be a Nurse, Physiotherapist or Occupational Therapist.

The Key Worker will invite you and your family or friend to visit the Hospice in order for an initial assessment of your needs to be made. If preferred, this initial meeting can take place in your own home.

Following the assessment, you may start attendance for Day Therapy on a weekly basis. Transport is arranged if required and is usually provided by a Volunteer Driver or taxi.

Carers are informed of support available.

Once attendance for Day Therapy begins, you will be assessed by other members of the Clinical Team and problem areas and needs will be agreed.

  • A programme of interventions is planned using a combination of individual and group therapies
  • Treatment programmes are discussed with you and reviewed weekly by the team
  • A formal review takes place at 12 weeks with a view to discharge or continuing care, as appropriate
  • Any discharge is discussed and planned with you over a number of weeks, taking into consideration other support networks within the community
  • You may be re-referred as required at a later date
  • Your GP and referrer are notified of discharge plans