Woodlands Hospice | Hospice Care for North Liverpool, South Sefton and Kirkby in Knowsely

0151 529 2299

Privacy and Cookie policy

Privacy policy of www.­wood­land­shos­pice.­org

This privacy policy is applicable to this Site. When leaving this Site, please read the privacy policy applicable to the site you are visiting. If you do not agree with this privacy policy, please do not use this Site.

By accessing and using this Site, you hereby agree to the terms of this privacy policy.

Non-personal information collected auto­­mati­­cal­­ly

Woodlands Hospice Charitable Trust is committed to the protection of the privacy of its web site visitors. Please note that we may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-parties, but these statistics will include no personally identifying information.

Personal information

In order to respond to your ques­tions, fulfill your requests or manage interactive customer programs, it may be neces­sary to ask for personal information such as your name, address, email address and telep­hone number. We may use this infor­mation to respond to your requests, or to contact you via mail, email or phone to inform you of new products, services or promotions we may offer. If you place an order for a product, request a service or submit content to this site, we may need to contact you for addi­tional information required to process or fulfill your order and­/­or request. However, unless compelled by appli­cable legislation, we will not provide this infor­mation to a third party without your permis­sion, except as neces­sary to process your order, fulfill your requests or manage interactive customer programs. You also hereby grant to Wood­lands Hospice Charitable Trust the right to exchange any infor­mation provided by you between Wood­lands Hospice Charitable Trust’s affiliates for the purposes mentioned before.

In addition to the personal information that you may provide us, this Site may use technology that lets us collect certain technical information like your Internet protocol address, your computer’s operating system, your browser type, traffic patterns and the address of any referring web sites.


Please note that while there are always risks associated with providing personal data, whether in person, by phone or over the Internet, and no system of technology is completely safe, “tamper” or “hacker-proof”, Woodlands Hospice Charitable Trust has endeavoured to take appropriate measures to prevent and minimize risks of unauthorized access to improper use and the inaccuracy of your personal information. For example, encryped technology is used when collecting or transferring sensitive data such as credit card information.

Accuracy of collected data

Woodlands Hospice Charitable Trust will on its own initiative, or at your request, replenish, rectify or erase any incomplete, inaccurate or outdated personal data retained by Woodlands Hospice Charitable Trust in connection with the operation of this Site.

Visitor iden­­ti­­fica­­ti­­on

From time to time, information may be placed on your computer to allow us to identify you. This information is commonly known as “cookies”. By showing how and when our visitors use this Site, this information can help us to continue to improve our Site. We will only use cookies to view information on your hard drive that was put there by a cookie from this Site. The use of cookies is an industry standard and many web sites use them. Cookies are stored on your computer and not on this Site. If you do not wish to receive cookies, or want to be notified of when they are placed, you may set your web browser to do so, if your browser so permits.


No information may be submitted to Woodlands Hospice Charitable Trust by persons under the age of 18 without the consent of a parent or legal guardian, nor may persons under the age of 18 make purchases or other legal acts on this Site without such consent, unless permitted by applicable legislation.


We may change this privacy policy, or change, modify or withdraw access to this Site, or the content of these pages at any time with or without notice.

Information We Collect

What are cookies?

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

We only use one type of cookie on our site but it does not collect any personal information about you; we have detailed below the Cookie set and what it does. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit http://­www.­alla­bo­ut­co­okies.­org.

Below, the cookie we use on this site is described and what we use it for. Currently we operate an ‘implied consent’ policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site, or you should delete Pendleside cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, "Private Browsing" in Firefox and Safari etc.).

The only cookies we use are cookieNotice, pxRatio and basketID, which is essential for parts of the site to operate. You may delete and block all cookies from this site, but parts of the site may then not work.

More information on session cookies and what they are used for at: http://­www.­alla­bo­ut­co­okies.­org/­cookies/­session-cookies-used-for.­html

How we protect your details

We take appropriate technical measures to protect your personal information including making a regular backup of our system and data.

We have measures in place to make sure any personal information we collect is secure. Even though we take appropriate steps to protect your security, you should remember that data transmission over the internet cannot always be guaranteed as 100% secure.


Our website contains links to other websites. We cannot be responsible for the privacy policies on other sites, we advise you to read the privacy statement of every website that collects your personal information.