Woodlands Hospice | Hospice Care for North Liverpool, South Sefton and Kirkby in Knowsely

0151 529 2299

Well-Being and Support Centre

Referral Criteria

The patient must fulfil all of the following criteria :

  1. Aged 18 years or over
  2. Has an advanced, progressive, incurable condition. 
  3. Complex needs which require specialist supportive and palliative care (which may include physical, emotional, psycho-social, spiritual and rehabilitation needs)
  4. Person has a clear understanding of reason for referral and wishes to attend the Hospice (or accepts outreach services at home).
  5. Person is able to travel by car / wheelchair taxi to attend Well-being and Support Centre.
  6. Person is currently at home or has a confirmed hospital discharge date.

Woodlands Hospice provides Specialist Palliative Care for people living with advanced, progressive, incurable illness whether this is due to cancer or another disease.

We aim to tailor our care and support to the needs of the person using the service. Some people will only require short term interventions, but others may need to use our service for a longer time because of the complexity of their needs.

We welcome referrals from Doctors, Nurses, and Allied Health Professionals. We also accept self referrals from patients or patients’ relatives.

Referral forms are available from the Hospice or to download from this page (above right) and may be faxed (Fax: 0151 529 2638) or posted to the Woodlands Well-being and Support Centre Manager. We also accept referrals via the telephone on 07816 219 227 9am - 5pm Monday to Friday.

Dawn Porter,
Well-Being and Support Centre Manager
Woodlands Hospice,
AUH Campus,
Longmoor Lane,
L9 7LA
Tel: 0151 529 2299
Fax: 0151 529 2638

Referral Procedure (Well-being and Support Centre)

  • Discussion with the person regarding attendance at the  Hospice and agreement to refer.
  • All referral forms should be completed in full and returned to the Woodlands Well-being and Support Centre Manager at the Hospice by post or fax.
  • The referrer should identify complex needs/ symptoms requiring multi-professional assessment and interventions.
  • A Key Worker will contact the person within three working days and arrange initial assessment.
  • Initial assessments will take place at Woodlands or at the person’s home if more appropriate.
  • Following the initial assessment an individualised plan of treatment will be agreed and implemented. This may include attendance at the Multi-professional assessment day, individual out-patient appointments or group sessions (or visits from the outreach services).
  • Treatment will be reviewed regularly, with the implementation of a discharge plan where appropriate.

Any queries regarding the referral criteria can be discussed with the Clinical Lead Dr K Marley, or Well-being and Support Centre Manager Dawn Porter on 0151 529 2299