Welbeing and Support Centre
The patient must:
- Be 18 years or over
- Have an advanced, progressive, incurable condition.
- Have complex needs which require specialist supportive and palliative care (which may include physical, emotional, psycho-social, spiritual and rehabilitation needs)
- Have a clear understanding of reason for referral and wishes to attend the Hospice (or accepts outreach services at home).
- Be able to travel by car / wheelchair taxi to attend Well-being and Support Centre.
- Is currently at home or has a confirmed hospital discharge date.
Woodlands Hospice provides specialist palliative care for people living with advanced, progressive, incurable illness whether this is due to cancer or another disease.
We tailor our care and support to the needs of the person using the service. Some people will only require short term interventions but others may need to use our service for a longer time because of the complexity of their needs.
We welcome referrals from doctors, nurses, and allied health professionals. We also accept self referrals from patients or patients’ relatives.
Referral forms are available from Woodlands Hospice or to download from this page (above right). Fax to 0151 529 2638 or post to Woodlands Hospice Wellbeing and Support Centre Manager. We also accept referrals via the telephone on 07816 219 227 9am-5pm Monday to Friday.
Wellbeing and Support Centre Manager
Tel: 0151 529 2299
Fax: 0151 529 2638
Referral Procedure (Wellbeing and Support Centre)
- Discussion with the person regarding attendance at the hospice and agreement to refer.
- All referral forms should be completed in full and returned to Woodlands Hospice Wellbeing and Support Centre Manager by post or fax.
- The referrer should identify complex needs or symptoms requiring multi-professional assessment and interventions.
- A key worker will make contact within three working days to arrange initial assessment.
- First assessments take place at Woodlands Hospice or at the patient's home, if more appropriate.
- Following the initial assessment an individualised plan of treatment will be agreed and implemented. This may include attendance at the multi-professional assessment day, individual outpatient appointments, group sessions or, depending on location, visits from Woodlands Hospice outreach services
- Treatment will be reviewed regularly, with the implementation of a discharge plan where appropriate.
Any queries regarding the referral criteria can be discussed with the Clinical Lead Dr Kate Marley, or Wellbeing and Support Centre Manager Kate Dreyer on 0151 529 2299.