'PLACE' (Patient-Led Assessment of the Care Environment) 2018
PLACE is a national initiative, run by NHS Digital, (previously the Health & Social Care Information Centre) which aims to provide motivation for improvement by providing a clear message, directly from patients, about how care environments could be enhanced.
PLACE was carried out for the third time here at Woodlands in May 2018. Three members of the Patient, Family & Friends Forum, one member of staff and a member of the Patient Environment Team at the Department of Health carried out the assessment and our report was submitted to NHS Digital to be included in national data.
Generally Woodlands did very well. You can find a breakdown of the scores Woodlands received by clicking here.
The assessing team said:
[Woodlands is] “a modern building with a very positive feel through the entire environment. It is well maintained and designed specifically with patient needs, their dignity and respect as priorities. Food preparation, content and service is of a high standard”.